I live in Finland and I bought a mobile (Sony Xperia XZ2 Compact) from Direct123. After i received my phone and updated it to latest company software, i found the signal and data internet not working. After trying the company software repair, phone reset options, i saw its still not working.
I immediately applied for its return and my money refund... I posted my phone through Posti (for which Direct123 paid) and i received my money back in 21 days (most of the time went in post)... Thanks for keeping to your words Direct123.